[1] Yu-Shan Huang，Ruping Liu. Does employee intervention encourage or discourage the spread of dysfunctional customer behavior[J]? Journal of Service Theory and Practice，2024，34(6)：941-962（SSCI收录）
Release Time:2026-03-08 Hits:
Title of Paper:[1] Yu-Shan Huang，Ruping Liu. Does employee intervention encourage or discourage the spread of dysfunctional customer behavior[J]? Journal of Service Theory and Practice，2024，34(6)：941-962（SSCI收录）
Translation or Not:No