中文
Home > Scientific Research > Paper Publications

An empirical analysis of self-service technologies: mediating role ofcustomer powerlessness

Hits:Release Time:2025-09-13

  • First Author:Cao Zhongpeng

  • Correspondence Author:Qian Xiao

  • Co author:Qian Xiao, Weiling Zhuang, Lina Wang

  • Journal:Journal of Services Marketing

  • Issue:2

  • Volume:2022, 36

  • Page Number:129-142

  • Translation or Not:No

  •

NO. 3-11, Wenhua Road, Heping District, Shenyang, P. R. China
Copyright 2020 Northeastern University | 110819 | 辽ICP备11009868号-3		 Click:
  MOBILE Version

The Last Update Time:..