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Research Projects
[1]表情符号呈现对AI共情的影响研究,National education science planning (education department) project
[2]自助服务技术(SSTs)情境下顾客抱怨和沉默和行为研究,国家自然科学基金
[3]自助服务技术(SSTs)情境下服务失败和补救研究,国家自然科学基金
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曹忠鹏
Recommended Ph.D.Supervisor
Recommended MA Supervisor
NO. 3-11, Wenhua Road, Heping District, Shenyang, P. R. China
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