孙洋
Associate professor

Gender:Male

Alma Mater:国立昌原大学(韩国)

Education Level:With Certificate of Graduation for Doctorate Study

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Paper Publications

When does Supportive Climate Fail to Support Frontline Employees in Service Recovery? A Complexity Theory Perspective

Release time:2023-05-30 Hits:

First Author:Zhang, M.

Co author:Ren, S.,Sun, Y.,Geng, R.

Journal:Journal of Hospitality and Tourism Management

Volume:51

Indexed by:Journal paper

Page Number:481-490

Translation or Not:no

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